Solutions for Telecom Industry
Monitor your telecom services’ key metrics, such as availability and network coverage. Keep customer churn rate under control through improved customer satisfaction.
Telecom companies depend on data analytics to ensure network performance and customer satisfaction. On one hand, you may need to review trends that occur over time. For example, you could track your long-term churn rate. At the same time, you may also need to track your team’s daily metrics. For instance, you could view your network’s call success rate. In either case, Smart Dashboard can help your team achieve its goals.
With Smart Dashboard, you can quickly review all of the KPIs you depend on. Whether you need to review network utilization or call setup time, we can help. Check out our sample dashboards below. Then, request a demo for a complete walkthrough of Smart Dashboard.
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Telecommunications Dashboard Examples
Smart Dashboard for Telecommunications – Common Metrics
With Smart Dashboard’s user-friendly, fully customizable dashboards, you can track all the key performance indicators that your telecom team depends on:
- Network availability and utilization
- Equipment downtime
- Call completion rate
- Network coverage statistics
- Customer satisfaction ratings